Privacy Policy

Privacy Policy

At KokoBet, we are committed to protecting your personal data and maintaining transparency in our handling of it. This privacy policy explains how we collect, use, share, and protect your information when you use our website or mobile application.

Data Collection

We may collect various types of personal data from you, including:

• Your name and contact details (email address, phone number)
• Your login credentials
• Financial information (bank account numbers, credit card details)
• Gaming history and preferences
• Device information (browser type, operating system)

This data is collected when you create an account with us, place a bet or play a game, deposit funds into your account, or contact our customer support team.

Data Use

We use the collected data to:

• Verify your identity and age for regulatory purposes
• Process bets and gaming transactions
• Enhance your user experience by personalizing content and offers
• Improve our services through analysis of gaming behavior and preferences
• Comply with anti-money laundering (AML) and know-your-customer (KYC) regulations

Data Sharing

We may share your data with:

• Third-party payment processors to facilitate transactions
• Game developers for the purpose of providing games on our platform
• Regulatory bodies to comply with licensing requirements
• Affiliate partners for promotional purposes
• Our parent company, Luckywayz Limited B.V., for business development and analysis

Data Protection

We take data protection seriously and implement measures to prevent unauthorized access, including:

• SSL/TLS encryption to secure connections between your device and our servers
• Firewalls and DDoS protection to safeguard against malicious activity
• Regular software updates and security patches to maintain the integrity of our systems

Cookie Policy

Our website uses cookies to collect data on user behavior and preferences. Cookies are small text files stored on your device that help us:

• Remember your login credentials and settings
• Analyze traffic patterns and user demographics
• Deliver targeted content and offers based on your gaming history and preferences

You can manage cookie settings in your browser or contact our support team for more information.

Your Rights

Under the General Data Protection Regulation (GDPR), you have the right to:

• Request access to your personal data held by us
• Rectify or erase any inaccuracies or incomplete data
• Restrict processing of your data in certain circumstances
• Object to direct marketing or profiling activities

To exercise these rights, please contact our support team with a clear description of your request.

Changes to this Policy

We reserve the right to modify this policy at any time. Changes will be effective immediately upon posting on our website and may affect how we collect, use, share, or protect your data.

Contact Us

If you have any questions or concerns about our privacy policy, please contact us.

We will respond to your inquiry within a reasonable time frame.